Terms of Service

Effective Date: March 1, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Guardian PR LLC, operating the EventCredPro platform (“Guardian PR LLC,” “we,” “us,” or “our”), governing your access to and use of the EventCredPro platform, including all related websites, applications, tools, and services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to “you” include that organization. If you do not agree to these Terms, do not access or use the Service.

1. Description of Service

EventCredPro is a cloud-based event credentialing platform that enables event organizers and administrators (“Organizers”) to manage attendee credentials, badges, access control, and related credentialing functions for events. The Service may include features for collecting attendee information, generating credentials, managing check-in processes, and producing reports.

2. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and that all registration information you provide is accurate, current, and complete.

3. Account Registration & Security

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at admin@eventcredpro.com if you become aware of any unauthorized use of your account.

We reserve the right to suspend or terminate any account that we reasonably believe has been compromised or is being used in violation of these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable federal, state, local, or international law or regulation.
  • Upload, transmit, or distribute any content that is unlawful, defamatory, obscene, fraudulent, or otherwise objectionable.
  • Attempt to gain unauthorized access to the Service, other user accounts, or any computer systems or networks connected to the Service.
  • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
  • Use the Service to collect, store, or process personal data in violation of applicable privacy laws, including without limitation collecting data of minors without appropriate consent.
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Use automated means, including bots, scrapers, or crawlers, to access or interact with the Service without our prior written consent.
  • Resell, sublicense, or redistribute access to the Service without our prior written authorization.

5. Organizer Responsibilities

If you use the Service as an Organizer, you are responsible for ensuring that your collection and use of attendee data through the Service complies with all applicable laws, including privacy and data protection laws. You are responsible for providing any required notices to attendees and obtaining any necessary consents before collecting their personal information through the Service. Guardian PR LLC processes attendee data on your behalf as a service provider; you remain the data controller for attendee information you collect.

6. Attendee Data & Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have reviewed the Privacy Policy.

7. Intellectual Property

The Service, including all content, features, functionality, software, designs, text, graphics, logos, and trademarks, is owned by Guardian PR LLC and is protected by United States and international intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use the Service in accordance with these Terms.

You retain ownership of any content you upload to the Service (“User Content”). By uploading User Content, you grant Guardian PR LLC a limited, non-exclusive, royalty-free license to use, store, process, and display your User Content solely as necessary to provide and improve the Service. This license terminates when you delete your User Content or your account, except to the extent required for backup, archival, or legal compliance purposes.

8. Fees & Payment

Certain features of the Service may require payment of fees. All fees are described in the applicable service agreement or order form. Unless otherwise specified, fees are quoted in U.S. dollars, are non-refundable, and are due in accordance with the payment terms set forth in your service agreement. We reserve the right to modify our fees upon 30 days’ written notice. Continued use of the Service after a fee change constitutes acceptance of the new fees.

9. Service Availability & Modifications

We strive to maintain reliable access to the Service but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will make commercially reasonable efforts to provide advance notice of material changes that may affect your use of the Service.

10. Third-Party Services

The Service may integrate with or contain links to third-party services, applications, or websites. These third-party services are governed by their own terms and privacy policies. Guardian PR LLC does not endorse, control, or assume responsibility for any third-party services, and your use of such services is at your own risk.

11. Disclaimer of Warranties

THE SOFTWARE AND ALL RELATED SERVICES PROVIDED THROUGH EVENTCREDPRO.COM (COLLECTIVELY, THE “SERVICE”) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GUARDIAN PR LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

(a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;

(b) ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;

(c) ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY DATA, CONTENT, OR INFORMATION PROVIDED THROUGH THE SERVICE;

(d) ANY WARRANTY THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED.

YOU ACKNOWLEDGE THAT SOFTWARE IS INHERENTLY SUBJECT TO BUGS, ERRORS, AND OTHER LIMITATIONS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GUARDIAN PR LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE “COMPANY PARTIES”) BE LIABLE FOR ANY OF THE FOLLOWING ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE:

(a) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;

(b) ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY;

(c) ANY DAMAGES RESULTING FROM SOFTWARE BUGS, ERRORS, DEFECTS, FAILURES, MALFUNCTIONS, OR FAULTY CODE;

(d) ANY LOSS OR CORRUPTION OF DATA, WHETHER OR NOT THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;

(e) ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES.

THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Cap on Damages

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO GUARDIAN PR LLC FOR THE SERVICE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES TO GUARDIAN PR LLC DURING SUCH PERIOD, GUARDIAN PR LLC’S TOTAL LIABILITY SHALL NOT EXCEED FIFTY DOLLARS ($50.00).

The existence of more than one claim shall not enlarge or extend this limitation. This limitation of liability is cumulative and not per incident.

14. Release & Assumption of Risk

You hereby release and forever discharge the Company Parties from any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

(a) Any software bugs, defects, errors, glitches, failures, crashes, or interruptions in the Service;

(b) Any loss, corruption, or unauthorized access to data processed through the Service;

(c) Any reliance on information or outputs generated by the Service;

(d) Any third-party services, integrations, or content accessed through or in connection with the Service;

(e) Any actions taken or not taken by you in reliance on the Service.

You assume all risk associated with your use of the Service, including any risk to your data, equipment, software, or business operations.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (i) your use or misuse of the Service; (ii) your violation of these Terms; (iii) your violation of any applicable law, rule, or regulation; (iv) any content or data you submit, post, or transmit through the Service; or (v) any third-party claim arising from your use of the Service.

Guardian PR LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Guardian PR LLC in asserting any available defenses.

16. Force Majeure

Guardian PR LLC shall not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond Guardian PR LLC’s reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, flood, accidents, strikes, labor disputes, shortages of transportation, facilities, fuel, energy, labor, materials, equipment, or third-party service provider failures, cyberattacks, power outages, telecommunications failures, or internet disruptions.

17. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us at admin@eventcredpro.com. Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7, 11, 12, 13, 14, 15, 16, 18, and 19.

Upon termination, we will make your data available for export for a period of 30 days. After that period, we may delete your data in accordance with our standard data retention practices, except as required by law.

18. Dispute Resolution

18.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law principles.

18.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to first attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms by providing written notice to the other party describing the nature of the dispute and the relief sought. The parties shall have thirty (30) days from receipt of such notice to attempt to resolve the dispute informally.

18.3 Mediation

If the parties are unable to resolve the dispute informally within thirty (30) days, either party may initiate mediation. The mediation shall be administered by a mutually agreed-upon mediator or, if the parties cannot agree, by the American Arbitration Association (“AAA”) under its Commercial Mediation Procedures. The mediation shall take place in the State of Georgia. The costs of the mediator shall be shared equally between the parties, unless the parties agree otherwise.

18.4 Binding Arbitration

If mediation does not resolve the dispute within sixty (60) days of the initiation of mediation (or such longer period as the parties may agree), the dispute shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Georgia. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

18.5 Class Action Waiver

YOU AND GUARDIAN PR LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

18.6 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction in the State of Georgia to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or other proprietary rights.

18.7 Consent to Jurisdiction & Venue

You agree that any legal action or proceeding permitted under these Terms (including actions for injunctive or equitable relief as described above) shall be brought exclusively in the state or federal courts located in the State of Georgia. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum, lack of personal jurisdiction, or any similar basis. If you are located outside the State of Georgia, you expressly agree that these Terms constitute sufficient minimum contacts with the State of Georgia to establish personal jurisdiction, and you waive any argument that such jurisdiction is not convenient.

18.8 Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

19. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Guardian PR LLC regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, which shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties to the greatest extent possible.

Waiver. No waiver by Guardian PR LLC of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Guardian PR LLC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

Notices. We may provide notices to you via email, through the Service, or by posting on our website. Notices to us should be sent to admin@eventcredpro.com.

20. Changes to These Terms

We reserve the right to update or modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the “Effective Date” above. We may also provide additional notice via email or through the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

21. Contact Us

If you have questions about these Terms, please contact us:

Guardian PR LLC
2020 Howell Mill Rd., D-335, Atlanta, GA 30318
admin@eventcredpro.com
eventcredpro.com